What to do if your car is recalled
考虑以下关于如何处理车辆安全召回的信息.
每年人们都会听到汽车召回的消息——从安全气囊到转向柱. Automotive recalls may occur when a vehicles equipment, performance or construction are deemed unsafe. If there is a safety risk, either the manufacturer or The National Highway Traffic Safety Administration (NHTSA) may issue a recall. According to NHTSA在美国,他们在2022年发布了932次安全召回,涉及3000多万辆汽车或设备.
How to find out if your vehicle has a recall
了解召回最简单的方法是在车辆的车牌上输入车辆的17个字符的VIN号码 NHTSA page. 制造商必须提醒NHTSA和受影响的司机、经销商和分销商. 您应该收到制造商的通知,详细说明召回并提供维修说明. 如果你不是汽车的原主,制造商可能没有你的所有权记录. So, you may not receive a recall letter. 使用NHTSA页面查找您的车辆可能存在的任何未修复的召回.
Top reasons for an automotive recall
According to Bankrate, the top five reasons for car recalls were:
- Equipment
- Electrical system
- Power train
- Steering
- Structure
What should I do if my car is recalled?
When you receive a recall letter, 仔细阅读通知,看看是否有任何关于在召回修复之前继续驾驶车辆是否安全的共享信息. 然后按照说明和你的经销商或授权的机械师安排一个时间来解决问题. Often, you shouldn't be charged for repairs. The exception is recalled tires. You'll have only 60 days 收到信后得到免费更换.
I don't have time to deal with a recall. Do I have to?
有些人会忽视召回通知,但被召回的车辆驾驶起来可能是不安全的. 而且,如果你试图卖掉它,未修复的召回会出现在车辆的历史记录中. 如果您收到召回通知,请尽快联系您的经销商安排维修.
Are recalls free on used cars?
Safety issues are addressed on both new and used cars. 请注意,根据车辆的车龄,免费维修是有限制的.
Can I sell a car with an open recall?
By federal law, 经销商不能销售公开召回的新车, without having it fixed first. The same concept applies to rental companies. 他们不能租一辆没有解决的公开召回的车. Nonetheless, there are no federal laws that prevent dealerships or private car sellers from selling used cars that have open recalls. 此外,它们也不需要向潜在买家披露公开的召回信息.
Will I get a loaner or rental car while mine is fixed?
制造商可能不会提供替代交通工具,法律也不要求他们这样做. While you shouldn’t expect a loaner, it doesn’t hurt to ask your dealership, 因为他们和你的关系更亲密,也许能帮上忙. Thankfully, 许多召回可以在一两个小时内修复,甚至可能不需要贷款.
如果我认为我的车有制造问题,我该怎么办?
立即解决问题,而不是等待召回信. You also can file safety concerns with the NHTSA,或致电交通运输部车辆安全热线 888-327-4236888-327-4236. Hearing impaired (TTY) call 800-424-9393800-424-9393. 你的报告有助于NHTSA调查安全问题,并决定是否有必要召回.